This privacy policy explains how Marclau Solutions LLC, operating under the brand Cartagena Island Bliss, collects, uses, and protects your personal information.
1. Information We Collect
We collect your name, email, phone number, and payment information only when voluntarily provided through our booking forms, contact forms, or secure payment gateways.
2. Use of Information
We use this information to:
Process and confirm bookings
Communicate with you about your experience
Provide invoices and receipts
Improve our service
We do not sell or share your personal data with unauthorized third parties.
3. Data Security
All data is stored on secure servers, and payment information is handled through encrypted gateways such as Stripe. We comply with applicable data protection laws including the GDPR and Colombian Law 1581 of 2012.
4. Your Rights
You may request access, correction, or deletion of your data at any time by contacting us at:
info@cartagenaislandbliss.com